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Level 3 NVQ Award in Hospitality Supervision and Leadership

Please contact the training centre to arrange a start date.


Duration: Typical Duration 6 to 9 Months    

Available in house by flexible diary appointment, via blended learning and assessment (online, Zoom and distance learning).



The Diploma in Hospitality Supervision and Leadership can help you progress to a more senior role within hospitality. You will broaden your existing knowledge and gain important leadership and management skills to help you take on more responsibility. The Diploma in Hospitality Supervision and Leadership is for anybody already working in the hospitality sector who wants to take on more responsibility at work.

The Course is broken down into units and all candidates must cover the following five mandatory units:

  1. Set objectives and provide support for team members

  2. Develop working relationships with colleagues

  3. Contribute to the control of resources

  4. Maintain the health, hygiene, safety, and security of the working environment

  5. Lead a team to improve customer service


The candidate will also have optional units to complete and will be chosen to suit your business needs and can include: Supervise housekeeping services, contribute to promoting hospitality products and services, and Manage the receipt, storage or dispatch of goods.


Assessment: Evidence is collected in a portfolio and will include workplace observations, professional discussions, witness testimonies, oral and written questions, and other evidence as appropriate to the job. Candidates will have a dedicated assessor to guide and support them through the process.


Course Fee: £1,500.00 (inc. VAT)


To Enrol: Telephone 01262 424368 or email and provide your name, contact number, address and course required.

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