Aim: To ensure that door supervisors have the knowledge and understanding of responsibilities in the security industry environment.

This unit covers the following topics:

• The Role of the Door Supervisor
• Behavioral Standards
• Customer Service Skills
• Health & Safety at Work
• Civil and Criminal Law
• The Law in Relation to Licensing
• Equal Opportunities
• Young Persons
• How to Comply with Regulations as a Door Supervisor
• Searching People
• Eviction
• Offensive Weapons
• First Aid
• Emergencies
• Drugs
• Arrest
• Incident Recording and Scene Preservation